Accessibility

The City Museum has a lift to all galleries on three floors (* See note below). Wheelchairs are available for use by visitors. Induction loops for hearing impaired visitors are installed in reception and the Victorian room setting. Accessible toilet and baby changing facility. Parking spaces for disabled visitors.

· Induction Loops
· Lift to all galleries (* See note below)
· Accessible toilet
· Wheelchairs available
· Parking spaces
· Lowered reception counters for wheelchair users

* Please note that as of 2 December 2011, changes in the building's fire policy mean that we cannot allow anyone above the ground floor who is in a wheelchair and/or who would not be able to descend by the stairs in an emergency. This procedure will be in place until evacuation chairs have been obtained and our staff have been trained in their use. For more information, please phone 023 9282 7261.

A Minicom telephone is situated in our main reception for hearing impaired customer enquiries. Please call +44 (0)23 9287 6550.

Facilities